Payment
Pricing is displayed in Euro and Sterling. Kerstin Florian is officially distributed in the UK and Ireland by Blue Sky Products Ltd a leading spa and beauty distribution company which is based in Dublin, Ireland with offices in the United Kingdom.
You can make payment using credit card via PayPal and Stripe – which are third party encrypted payment gateways that are completely secure. None of your payment details such as card number are held by our website.
Your card will be charged in Pounds Sterling for any orders placed in the UK and Euro for all other European and international countries. It will appear on your statement as BLUE SKY (PRODUCTS).
VAT & DUTIES (Post Brexit)
Ordering From the UK
All orders are shipped from our Dublin based distribution centre.
Orders destined for the UK are shipped on a delivery duty at place (DAP). This means you may be liable to pay local sales taxes, customs duties and clearance fees on arrival of your order. Where this is the case, you will need to pay these costs to release your order from customs before it is delivered to you.
Please note that Kerstin Florian is unable to advise on the amount that this may be and cannot accept responsibility for these costs.
Delivery
Orders are processed and dispatched within 24-48 hours of being placed. Please refer to the list below for delivery time frames.
Please note all shipping charges are listed in Euro.
Shipping rates and delivery times vary between countries, delivery time frames are an estimation of delivery after your order has been processed. We endeavor to process your order as quickly as possible, however during busy times it may take up to 48 hours from time of order for your order to be processed and packed.
Please note that Shipping Fees are non-refundable.
All orders will be sent out with DPD couriers and will require a signature as proof of receipt.
Ireland (1-2 days)
Up to €50 charge €4.95 / Over €50 free
UK (2-3 days)
up to €50 Charge €6.95 / Over €50 free
Belgium, France, Monaco, Germany, Luxembourg, Netherlands, (2-3 days)
Up to €75 Charge €10 / Over €75 free
Austria, Denmark (3-4 days)
Up to €75 Charge €10 / Over €75 free
Czech Rep, Italy, Slovakia, Spain (4-5 days)
Up to €75 Charge €10 / Over €75free
Finland, Poland, Portugal, Estonia, Hungary, Slovenia (5-6 days)
Up to €75 Charge €10 / Over €75 free
Switzerland (4-5 days)
Up to €100 Charge €14/ Over €100 free
Greece & Romania (6-10 days)
Up to €75 Charge €10 / Over €75 free